Frequently asked questions

1. What types of coffee products do you distribute?
   We carry milk alternatives, matcha, chai concentrate, turmeric concentrate, cardamom rose tea, and various collections of tea.

2. What brands do you carry?
   Our catalog includes Minor Figures, Califia Farms, Oatly Dona, Rishi, Holy Kakow, and Man Eating Tiger.

3. How do I place an order?
   Orders can be placed via text or email—simply provide the quantities you need (in cases).

4. Is there a minimum order quantity?
   No, we don’t require order minimums.

5. What are your delivery days and times?
   Delivery days depend on your city, typically split between early and/or late week options. We aim for early morning deliveries to avoid disrupting your busy hours.

6. Do you offer recurring orders or subscription services?
   Yes, we offer a no-lock recurring order option. Adjustments

   or cancellations can be made anytime.

7. What payment methods do you accept?
   We set up customers with ACH direct debit, which is simple, automated, and fee-free. Checks are also accepted.

8. What should I do if there’s an issue with my delivery?
   Contact us immediately, and we’ll resolve it promptly.

9. If we run out of product, do you offer expedited deliveries?
   Yes, we provide expedited deliveries when necessary, while respecting our drivers’ schedules.

10. We have multiple locations—can you deliver to all of them?
    Yes, we can deliver to multiple locations at no extra cost. Just let us know the quantities for each site.